Counselling Service

Carers of West Lothian counselling service is open to all carers living in West Lothian.

A carer is someone who provides unpaid help and support to a family member, child, partner, relative or friend who could not manage without that support. This could be due to age, a long term condition, disability, physical or mental health problem or addiction.

What is counselling?

Counselling aims to support someone in expressing their thoughts and feelings about what is happening in their life.

By exploring all of these things counselling can help you to understand more about how you deal with your thoughts and feelings and the situations you find yourself in.

It is not about telling you what you should be doing. It is an opportunity for you to talk about and reflect on what is happening in your life as a carer.

Why is it needed?

Often carers find themselves in situations where their wishes and needs take second place to the person they care for. They can find caring both rewarding and frustrating.

Carers sometimes feel they cannot talk to their family and friends about how they feel about their caring situation.

Talking to someone in confidence outside the situation can be extremely helpful.

How could it help me?

The first thing a counsellor will do is listen to you and what you have to say about your situation. They will try to understand things from your point of view.

They can then:

  • Help you explore your feelings and thoughts about your situation
  • Help you to look at how to deal with your feelings
  • Help you to explore your feelings about your relationship with the person you care for and others
  • Help you to explore how you might deal with things differently in the future

Who are the counsellors?

Carers of West Lothian’s Counsellor is fully qualified and has a particular understanding of carers needs and the difficulties they can experience.

The Counsellor receives regular supervision and works to BACP Ethical Framework of Good Practice and the COSCA Statement of Ethics and Code of Practice. 

What happens now?

If you have been referred to the counselling service by a support worker and it is agreed that counselling is appropriate then you will go on a waiting list to see the counsellor.

The counsellor will contact you, usually by phone, to let you know how long it is likely to be before you will be seen.


Will it cost me anything?

At your first meeting with the counsellor you will be asked what financial contribution, if any, you are able to make towards the cost of your counselling sessions. If you are unable to make a contribution it will not affect your entitlement to counselling.

Counselling isn’t a magic solution – but it can assist in understanding what is happening to you and explore different ways of dealing with things in the future.

Carers of West Lothian is a COSCA Member Organisation (Counselling & Psychotherapy in Scotland) supporting COSCA’s aims and working within COSCA’s Statement of Ethics and Code of Practice

Use the button below to visit COSCA’s website if you need further information

You can find our Counselling Service Standards document on our Resources page


Carers of West Lothian
Sycamore House
Quarrywood Court
Livingston, West Lothian
EH54 6AX

(See Google map on Home or Contact page)


Open Monday - Friday 9.00am to 5.00pm
Telephone: 01506 448000



Registered Scottish Charity No. SC019628

Company Limited by Guarantee Company Number SC226434


St John’s Hospital - 01506 523000
NHS 24 - 111 / Web - NHS UK
Samaritans - 116 123 (Free from landlines and mobiles) / Web - Samaritans
Breathing Space –
Childline - 0800 1111 / Web -


West Lothian Council Social Work Services - website WLC Social Work
Out of Hours Emergency Service 01506 281028 / 281029
West Lothian Council main number 01506 280000
West Lothian Council Social Work Services 01506 282252

© Carers of West Lothian | website designed and built by