Counselling Service

Carers of West Lothian’s counselling service is open to all unpaid carers and disabled people living in West Lothian.

What is counselling?

Counselling aims to support someone in expressing their thoughts and feelings about what is happening in their life.

By exploring your thoughts and feelings, counselling can help you to understand more about yourself and about the situations in your life.

Counselling is not about telling you what you should be doing. It is an opportunity for you to talk about and reflect on what is happening in your life.

Why is it needed?

Often, we find ourselves in situations where for many reasons we are unable to talk to our family and friends about how we are feeling.

Talking to someone in confidence outside the situation can be extremely helpful.

How could it help me?

The first thing a counsellor will do is listen to you and what you have to say about your situation. They will try to understand things from your point of view.

They can then:

  • Help you explore your feelings and thoughts about your situation
  • Help you look at how to cope with and manage your feelings
  • Help you to explore how you might deal with things differently in the future

Who are the counsellors?

The counselling service delivered by CoWL is provided by trainee counsellors. All trainee counsellors are undertaking a minimum of a Diploma in Counselling and have been assessed as being skilled and experienced to a level acceptable by their education establishment to be on placement working with ‘real people’.

 Our trainee’s work to the British Association of Counselling and Psychotherapy Ethical Framework of Good Practice and the COSCA Statement of Ethics and Code of Practice.

 In line with good practice, all trainee counsellors receive the adequate level of clinical supervision.

What happens now?

If you are interested in receiving counselling please contact us on:
Phone: 01506 448000.

Will it cost me anything?

The counselling service is free at the point of use. However, should you wish to make a donation to support the work of Carers of West Lothian please speak with a member of staff who will explain how this can be done.

Carers of West Lothian is a COSCA Member Organisation (Counselling & Psychotherapy in Scotland) supporting COSCA’s aims and working within COSCA’s Statement of Ethics and Code of Practice

Use the button below to visit COSCA’s website if you need further information

You can find our Counselling Service Standards document on our Resources page


St John’s Hospital - 01506 523000
NHS 24 - 111 / Web - NHS UK
Samaritans - 116 123 (Free from landlines and mobiles) / Web - Samaritans
Breathing Space –
Childline - 0800 1111 / Web -


West Lothian Council Social Work Services - website WLC Social Work
Out of Hours Emergency Service 01506 281028 / 281029
West Lothian Council main number 01506 280000
West Lothian Council Social Work Services 01506 282252

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Carers of West Lothian
Sycamore House
Quarrywood Court
Livingston, West Lothian
EH54 6AX

(See Google map on Home or Contact page)


Open Monday - Friday 9.00am to 5.00pm
Telephone: 01506 448000



Registered Scottish Charity No. SC019628

Company Limited by Guarantee Company Number SC226434

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