Carers of West Lothian Counselling Service – Information

What is counselling?

The primary objective of counselling is to involve clients in a process whereby they can be helped to reflect on, and become aware of, their current situation and the complexity of their personal needs.

Counselling seeks to allow clients to express their feelings about their lives, without any attempt to impose the counsellor’s own ideas and views. Thereafter, it seeks to enable clients to initiate and develop new and appropriate responses to their situation.

Clients can be assured that they are able to express their feelings in a safe and confidential environment, without judgement of any kind.

Counselling can assist clients in empowering their lives.

Why is counselling beneficial to carers?

The thoughts, feelings and emotions you experience as you go through your caring journey can be some of the most confusing and overwhelming you will ever encounter in your life. Medical health staff, such as your GP, can often help with the majority of practical issues relating to the condition of the person you care for and for your own physical needs, but what about the emotional considerations?

It’s easy to forget but emotional wellbeing is every bit as important as the more physical issues.

Kielder family

How can counselling assist me in my caring role?

Counselling can help you make sense of your new or ongoing life as a carer and will explore subjects such as changing relationships, dealing with guilt and coping with stress.

Counselling can help with the following issues and many more:
•    Issues surrounding confidence and self-esteem
•    anxiety and depression
•    Loss and bereavement
•    Addictions and Disorders
•    Panic attacks or feelings of not being able to cope
•    Dealing with different life stages

Are the counsellors qualified?

Carers of West Lothian’s Counselling Service is managed by a fully qualified counsellor who works to the BACP Ethical Framework and the COSCA Statement of Ethics and Code of Practice. She also receives regular supervision.

Carers of West Lothian is a COSCA Member Organisation supporting COSCA’s aims and working within COSCA’s Statement of Ethics and Code of Practice. See COSCA’s website for further information

Our other counsellors are volunteers and they are either fully qualified or student counsellors working towards their Diploma in Counselling.

For information on how to make a complaint about the counselling service, download a copy here.

I’m interested in counselling, what do I do now?

Contact the Carers Centre and speak, in the first instance, to one of our support workers who will then, if appropriate, refer you on to the Counselling Service. The Counselling Practice Manager will put you on a waiting list and get in touch with you when a space becomes available. The time on the waiting list can vary depending on counsellor availability and number of referrals.

Is there a charge for the counselling service?

There is no set fee for the counselling service, however, we welcome donations depending on your financial situation. This will be discussed at your initial intake session.

Contact Carers of West Lothian for further information:


Carers of West Lothian,
Sycamore House,
Quarrywood Court,

Telephone: 01506 448000

Carers of West Lothian is open from Monday to Friday 9am to 4.30pm.

Registered Scottish Charity No. SC019628

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Help out of Hours

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01506 281028 / 281029
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West Lothian Council - 01506 280000
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