Background of the organisation
Carers of West Lothian is now a well-established voluntary organisation which is a Registered Scottish Charity and Company Limited by Guarantee. It was started in 1990 by a small group of people, themselves carers who recognised the need carers had for information and support. They were concerned about the lack of support for carers in West Lothian and used their own experience to set up a service to support carers like themselves.
Throughout its existence Carers of West Lothian has maintained its initial purpose as a carer-led organisation that aims to provide carers, and in more recent times young carers, with support, information and a voice. It does so in a way that reflects the changing environment in which carers and the organisation operate. It continues to be led by a management board comprising mainly of carers who have first-hand experience of the caring role. It now employs skilled staff, supported by volunteers, to carry out the day to day running of the organisation.
Today Carers of West Lothian offers a plethora of services that have been developed specifically to meet the needs of carers and their families.
- Information and advice
- One to one emotional support
- Home visits
- Hospital based carer support
- Signposting and referral to appropriate support services
- Carer support groups
- Recreational courses
- Individual and group support for young carers
Carers of West Lothian aims to provide support, information and a voice for carers in West Lothian,
working with others to ensure a better quality of life for all carers.
What are the benefits of the organisation?
For carers the organisation has enormous benefits in supporting them to continue to care confidently and safely whilst maintaining their own mental, physical, economic and social wellbeing. The organisation is in contact with over 4,000 carers in West Lothian all of whom receive regular information through the free quarterly newsletter.
It enables those cared for to be looked after well whilst maintaining their independence and allowing them to continue to live at home.
It provides the local authority with a partner who assists them to focus on early intervention and prevention by maintaining people in their own homes, thus lessening the need for more acute and residential provision.
Similarly for National Government, it provides a partner who enables them to implement their community care agenda of improving community care services across Scotland.
Find out more about us
Do you have a comment?
We welcome any comments you may have on the quality of service you received or on any aspect of our service.
Do you have a complaint?
Carers of West Lothian will listen to and take all complaints seriously. We will try to resolve your complaint, if possible, to your satisfaction.
For over 25 years Carers of West Lothian (CoWL) has been developing carer support services for unpaid carers in West Lothian as the established local carers organisation. Following a successful tender process in early 2018, CoWL now also provides an...read more
From Tuesday, 3rd April 2018 Carers of West Lothian will be providing information, advice and support for people with learning and physical disabilities. We will continue to provide our whole range of support services for all unpaid carers.read more
Contact Carers of West Lothian for further information:
Carers of West Lothian,
LIVINGSTON, EH54 6AX
Telephone: 01506 448000
Carers of West Lothian is open from Monday to Friday 9am to 4.30pm.
Registered Scottish Charity No. SC019628
Carers of West Lothian
Help out of Hours
Social Work Out of Hours Emergency Service
01506 281028 / 281029
Childline - 0800 1111
NHS 24 – 111
West Lothian Council - 01506 280000
St John’s Hospital - 01506 523000
Samaritans - 116 123 (Free from landlines and mobiles)